𝗔𝘁 𝘁𝗵𝗲 𝗢𝗳𝗳𝗶𝗰𝗲 | 𝗟𝗲𝗮𝗿𝗻 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗤𝘂𝗶𝗰𝗸𝗹𝘆 𝘄𝗶𝘁𝗵 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 | season 3 | 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 20 - en

Hello everyone and welcome to English Pod. My name is Marco.

>> I'm Amamira. >> Hey Aamira. How are you today?

>> I'm doing great. What about you? >> I'm doing pretty good. I'm excited about

this uh lesson that you have for us today.

>> Yes. It's actually a very very useful lesson. It's about someone asking his

boss for an assistant. >> Oh, okay. An assistant. What's an

assistant? >> Well, it's someone who helps you with

your work around the office. Okay, great. So, let's listen to this uh

dialogue and when we come back, we'll take a look at all the interesting and

useful vocabulary that you'll find. >> Like I told you before, we just don't

have the resources to hire you an assistant.

>> I understand that, but the fact is we're underst staffed.

>> The timing is just not right. The economy is bad and it's too risky to

take on new staff. >> Yeah, I guess you're right. Here's an

idea. What if we hire an intern? She would take some of the weight off my

shoulders. >> She?

>> Yeah, you know, a recent graduate. She could give me a hand with some of these

projects and we could keep our cost down.

>> That sounds reasonable. Let me see what I can do.

Tony, I'd like to introduce you to your new assistant.

>> Okay, great. Let's meet her. >> Hi, I'm Adam.

>> Oh, hi. Uh, I'm Tony. >> And we're back. Tony. He's surprised,

huh? >> Yeah, he's uh I don't know why though.

He's surprised. I think we should talk about that a little bit later.

>> Yes. For now, let's look at some interesting vocabulary and phrases here.

Marco, I know you've chosen one for us. >> Yeah. The first one that I want to take

a look at is resources. >> Resources.

>> Resources. >> Resources.

>> And that means in this text basically money,

>> right? >> So, the office doesn't have enough

money. >> Okay. I've chosen another interesting

word for you and that's underststaffed. >> Understaffed. underststaffed.

>> underststaffed. >> Now, understaffed means that they don't

have enough people working there. >> They don't have enough workers,

>> right? They don't have enough employees. >> Perfect. Okay. Um, the next one is

timing is just not right. >> The timing is just not right.

>> The timing is just not right. >> The timing is just not right. Okay,

let's listen to how we can use this entire phrase in a different situation

so then we can understand what it means. Let's listen.

I was going to sell my house, but the timing is just not right.

>> Honey, I think we should have a baby. >> The timing is just not right.

Okay, great. I guess that makes it uh clear.

>> Yes, actually it's very obvious that it means that it's just not a good time,

>> right? Perfect. >> I have another interesting phrase for

you which is weight off my shoulders. >> Weight off my shoulders.

>> Weight off my shoulders. >> Weight off my shoulders.

So to take weight off my shoulders is another way of saying to help me with my

work or to take some of my work away from me.

>> If you have a lot of things to do and I come and help you, that means that I

took some of the weight off your shoulders.

>> Yes. >> Let's look at the next uh phrase that we

have here. And it's give me a hand. >> Give me a hand.

>> Give me a hand. >> Give me a hand.

>> Okay. Now, this is not literal. So, it's not that I'm going to give you

somebody's hand, right? Let's listen to some examples and then we can come back

and explain what it means. >> Can you give me a hand with these boxes?

>> Neil, I'll need you to give me a hand with the sales reports. Here,

let me give you a hand with your suitcase.

>> All right. Give me a hand is another way of saying help or to help out.

>> Exactly. To help out. Right. >> Perfect.

>> Now, the last phrase we're going to look at here in this dialogue is keep our

costs down. keep our costs down. >> Keep our costs down.

>> Keep our costs down. >> So to keep our costs down means to try

and not spend so much money. >> Exactly. Many companies for example now

uh control how much printing you do. >> Yes.

>> Right. To keep the cost down of paper. >> Yes. So in other words, they do not want

to have unnecessary spending. Perfect. Okay, I think it's

time for us to listen to this dialogue one more time, but I want everyone to

listen and see why Tony is surprised at the end when he meets his intern, when

he meets his assistant. Like I told you before, we just don't

have the resources to hire you an assistant.

>> I understand that, but the fact is we're underst staffed.

>> The timing is just not right. The economy is bad and it's too risky to

take on new staff. >> Yeah, I guess you're right. Here's an

idea. What if we hire an intern? She would take some of the weight off my

shoulders. >> She

>> Yeah, you know, a recent graduate. she could give me a hand with some of these

projects and we could keep our cost down.

>> That sounds reasonable. Let me see what I can do.

>> Tony, I'd like to introduce you to your new assistant.

>> Okay, great. Let's meet her. >> Hi, I'm Adam.

>> Oh, hi. Uh, I'm Tony. Well, you know, Marco, I think that Tony

was really surprised because he was kind of hoping to have a female intern.

>> Yeah, I think that's exactly what he was expecting. Maybe this guy is a little

bit sexist. He thought that an intern should be a girl, but instead he was

>> instead he got Adam. >> Exactly. And it looks like Adam is

really big and really tall because he's got that deep voice,

>> right? an intern. Marco, do you want to elaborate on that?

>> Working at a company uh with a very low salary or sometimes no salary at all,

but what you're gaining is experience and you are um learning a lot of things.

Everyone who has um been an intern or had an intern knows that sometimes

um they are not treated all that well. Sometimes they just serve coffee or or

they have to do paperwork >> or like photocopying things.

>> Exactly. >> But some internships are really really

cool and some are really good experiences for uh learning.

>> Yes, definitely. Um actually I I know a friend of mine, she used to work as an

intern in one of those really big companies and she told me that she has

gained so much experience doing that. >> Yeah. Yeah, I mean even if you don't get

paid, the experience that you get is really good and um that just opens doors

for maybe getting another job or sometimes the interns get hired by the

company to stay because they do such a good job.

>> Yeah, I think that's uh mostly the case, huh?

>> Yeah, that happened to me once. I started working as an intern and uh

after 3 months I was hired by the company. So, it does happen believe.

>> So, you did a good job. >> Uh yeah, of course.

All right, folks. We're out of time today. I hope that you enjoyed our

lesson. >> Asking for assistance. When people need

help, they ask for assistance. This can happen in many situations. You

might ask for help when you are lost, when you cannot carry something heavy or

when you do not understand something. It is important to know how to ask for help

politely and clearly. When you need assistance, you can start by saying,

"Excuse me," or "Can you help me, please?" This shows that you are polite.

People are usually happy to help when you ask nicely. For example, if you

cannot find a place, you can say, "Excuse me, can you tell me where the

bank is?" If you need help carrying a bag, you can say, "Can you help me carry

this bag, please?" When someone helps you, it is important to say, "Thank

you," or "I appreciate it." This shows that you are grateful. If you need help

but do not know how to ask, it can feel difficult. Learning simple phrases can

make it easier. For example, I need help with this or can you help me please? Are

useful sentences. Remember, asking for assistance is normal. And people often

help each other in daily life. When asking for assistance, it is important

to know different ways to express your needs. Sometimes you may need help in a

public place like a store, a train station, or a hospital. In these

situations, using polite language is very important. People are more likely

to help you if you ask in a kind and respectful way. You can start your

request by using phrases like, "Excuse me," "I'm sorry to bother you," or,

"Could you help me, please?" These phrases are polite and make the person

you are asking feel respected. For example, if you are in a store and

cannot find an item, you can say, "Excuse me, could you help me find the

bread?" If you are at a train station and are unsure which train to take, you

could ask, "I'm sorry to bother you, but could you tell me which train goes to

the city center?" These polite phrases make your request clear and respectful.

In some situations, you may need to give more information when you ask for

assistance. Being clear and specific helps the other person understand your

problem. For example, if your phone is not working, you could say, "Excuse me,

my phone is not working. Can you help me?" If you do not know how to use a

machine, you can say, "Could you please show me how to use this machine?" Giving

clear details about your problem makes it easier for people to help you. If you

are not sure how to explain your problem, you can start by saying, "I

have a problem." Or, "I need some help." These simple phrases show that you need

assistance and encourage others to listen. When asking for help, it is also

helpful to pay attention to the situation. If someone looks busy, it is

better to wait or find someone else to ask. For example, if you are in a store

and a worker is helping another customer, you can wait until they

finish. When they are free, you can say, "Excuse

me, can I ask for your help?" This shows that you are patient and respectful of

their time. If you are in a hurry and need help quickly, you can say, "I'm

sorry to bother you, but it's urgent. Can you help me, please?" This helps the

other person understand that you need help right away. In addition to using

polite language, your tone of voice and body language are also important. When

asking for help, try to speak clearly and use a calm voice. If you speak too

quietly, the person may not hear you. If you speak too quickly, they may not

understand you. A clear and calm voice helps others understand what you need.

Your body language also sends a message. If you smile and make eye contact, you

show that you are friendly and polite. If you look angry or impatient, the

other person may not want to help you. Being polite with both your words and

actions makes it easier for others to respond positively to your request.

Sometimes people may not be able to help you and that is okay. If someone says,

"I'm sorry. I can't help you." You can thank them anyway by saying thank you

for your time. It is also a good idea to try asking someone else. For example, if

you ask a stranger for directions and they do not know, you can politely ask

another person. Being patient and polite increases your chances of getting the

help you need. If you are in a place with many workers, like a store or a

hospital, it is usually easy to find someone else who can assist you. When

you receive help, always remember to show gratitude. Saying thank you or I

really appreciate it shows that you value the other person's kindness. If

someone gives you detailed help, you can say thank you so much for your help or I

really appreciate your assistance. If the help was quick but useful, you can

simply say thanks a lot. Being thankful encourages people to continue helping

others. It also leaves a good impression and shows that you are polite and

respectful. Asking for assistance is a useful skill in daily life. Whether you

need help finding a location, understanding instructions, or solving a

problem, knowing how to ask politely and clearly makes communication easier. It

also helps you build better relationships with people around you. By

using polite phrases, giving clear details, being patient, and showing

gratitude, you can ask for assistance in a respectful and effective way. When

asking for assistance, it is important to understand that different situations

may require different ways of requesting help. In everyday life, you might need

help in various places such as a supermarket, a bus stop, a school, or

even on the street. Knowing how to ask for assistance in different situations

makes you feel more confident and helps you communicate effectively. It is also

important to recognize that the way you ask for help may change depending on who

you are speaking to. For example, when asking a stranger for help, you may want

to be more formal and polite. When asking a friend or family member, you

can be more casual and relaxed. Understanding these differences will

help you navigate different social situations more easily. When you ask for

help from someone you do not know, it is best to use formal and polite language.

Starting with phrases like, "Excuse me, I'm sorry to bother you," or, "Could you

help me, please?" shows respect and makes the person more willing to assist

you. For instance, if you are in a supermarket and cannot find a product,

you could ask an employee, "Excuse me, could you please tell me where the milk

is?" If you are lost in a new city, you might stop someone on the street and

say, "I'm sorry to bother you, but could you help me find the train station?"

These polite expressions make your request sound kind and respectful, which

increases the chances that the other person will be happy to help. When you

are asking for help from someone you know, you can use more casual and simple

phrases. For example, if you are at home and need help moving a heavy box, you

can say to a family member, "Hey, can you help me with this box?" If

you are working on homework and have a question, you might ask a friend, "Can

you explain this to me?" In these familiar situations, it is not always

necessary to be very formal, but it is still important to be polite. Adding

words like please and thanks makes your request friendlier and shows that you

appreciate their help. For example, you could say, can you help me with this,

please? Or after receiving help, thanks a lot for your help. Sometimes you may

need to ask for help in situations where people are very busy, such as in a

hospital, at a busy store, or in a crowded place. In these cases, it is

especially important to be clear and direct while still being polite. If you

are in a hospital and need help finding a doctor's office, you could say to a

staff member, "Excuse me, I need to find Dr. Smith's office. Can you help me,

please?" If you are at a busy restaurant and need assistance, you could say to a

waiter, "I'm sorry to bother you, but could I get some water, please?" Being

clear and polite helps the other person understand your needs quickly, even when

they are busy. In some situations, you might need to ask for help in an

emergency. When there is an emergency, it is important to speak clearly and

quickly so that others understand the seriousness of the situation. For

example, if someone is hurt, you can say, "Help. Someone is injured. Please

call an ambulance." If you see a fire, you might say, "There's a fire. Please

call the fire department." In emergencies, people understand that you

must speak directly and urgently. So, it is okay to be less formal. However, it

is still helpful to speak clearly and loudly so that others understand and

respond quickly. When you ask for assistance, it is also

helpful to use gestures or body language to make your request clearer. For

example, if you are asking for directions, you might point to a map or

a street to show where you want to go. If you need help lifting something

heavy, you could gesture toward the object to show what you need help with.

Using gestures along with clear language can make your request easier to

understand, especially if the other person does not speak your language

well. In many cases, body language can make communication smoother and help the

other person understand your needs more quickly. Another important part of

asking for assistance is being patient and understanding.

Sometimes the person you ask may not be able to help you immediately. For

example, if you ask for help in a store and the worker is busy, they might say,

"I'll be with you in a moment." In these cases, it is important to wait politely

until they are available. If someone cannot help you at all, you could try

asking someone else. For instance, if you ask a stranger for directions and

they do not know, you can thank them and ask another person. Being patient and

polite makes it easier to get the help you need and leaves a good impression on

others. It is also useful to know how to respond when someone offers you

assistance without being asked. Sometimes people notice when you need

help and offer it before you ask. For example, if you are struggling to carry

a heavy bag, someone might say, "Do you need help with that?" In this situation,

you can respond politely by saying, "Yes, please. Thank you. If you do not

need help, you can say, "Thank you, but I'm okay." Being polite when accepting

or refusing help shows that you appreciate the other person's kindness.

Learning how to ask for assistance in different situations is a valuable

skill. Whether you are asking for help from a stranger, a friend, or in an

emergency, using polite and clear language makes your communication more

effective. By practicing different ways to ask for help, you will feel more

confident when you need assistance. Remember to be polite, use clear

language, and show gratitude when someone helps you. These small actions

make a big difference in everyday communication and help you build

positive relationships with the people around you. When learning to ask for

assistance, it is also important to understand how cultural differences can

affect the way people give and receive help. In some cultures, people are very

open to offering assistance, even without being asked. For example, if you

look confused or lost, someone might approach you and say, "Do you need

help?" In other cultures, people may wait until you ask for help directly.

Understanding these cultural differences can help you feel more comfortable when

asking for assistance in different countries or with people from different

backgrounds. If you are unsure how to ask, starting with polite and clear

phrases like, "Excuse me," or, "Could you help me, please?" is always a good

choice, no matter where you are. Another important skill when asking for

assistance is knowing how to ask follow-up questions.

Sometimes when someone gives you help, their answer may not be completely clear

to you. In these situations, it is useful to ask additional questions to

get more information. For example, if you ask for directions

and someone says, "Go straight and turn left, but you are still unsure, you

could ask, "How far should I go straight?" or "Is it the first left or

the second left?" Being able to ask follow-up questions helps you get the

help you need more effectively. You can also use phrases like, "Could you

explain that again, please?" or "I'm sorry." "I didn't understand." "Could

you repeat that?" These phrases show that you are listening carefully and

want to understand clearly. When asking for assistance, it is also helpful to

recognize when to offer help in return. Communication is a two-way process. And

just as you may need help sometimes, others may need your help as well. If

someone helps you, there may be opportunities for you to assist them

later. For example, if a coworker helps you understand a task, you could offer

to help them with something else in the future by saying, "Thank you for your

help. Let me know if you ever need anything."

Offering help in return shows kindness and builds positive relationships with

others. Even if you cannot directly repay someone, a sincere thank you so

much for your help shows that you value their time and effort. It is also useful

to know how to ask for assistance when you are using services such as public

transportation, customer service, or healthcare. In these settings, you may

need to ask for help with specific problems. For instance, at a train

station, you could ask, "Could you help me find the right platform, please?"

When speaking to customer service, you might say, "I have a problem with my

order. Could you assist me?" In a doctor's office, you could ask, "Could

you help me understand these instructions?"

Using specific language helps people in these roles understand your problem

quickly and find a solution. Additionally, being patient and

respectful with service workers is especially important as they often

assist many people throughout the day. Sometimes you may need to ask for

assistance in a professional or formal setting such as at work or school. In

these environments, it is best to use polite, clear, and professional

language. For example, if you do not understand a work assignment, you could

ask your manager, "Could you clarify the instructions for this task, please?" If

you are a student and need help with an assignment, you could say to your

teacher, "I'm having difficulty with this question. Could you explain it to

me, please?" Using formal language shows that you are serious and respectful. It

is also helpful to show that you have already tried to solve the problem

yourself before asking for help. For instance, you might say, "I have tried

to solve this, but I'm still confused. Could you help me understand it better?"

When asking for assistance, it is also important to be aware of how to respond

if the person you ask cannot help you. Sometimes the person may not know the

answer or may be too busy to assist you. If this happens, it is polite to say,

"Thank you anyway," or "I appreciate your time." You can then look for

someone else who might be able to help. For example, if you ask a store employee

where to find an item and they are unsure, you could say, "Thank you

anyway. I'll try asking someone else." Being understanding and kind, even when

someone cannot help, leaves a positive impression and makes it easier to ask

for help again in the future. In some cases, you may need to ask for

assistance using technology. For example, if you're using a website and

have trouble, you might need to contact customer support. Many websites offer

live chat, email, or phone support where you can ask for help. In these

situations, it is important to describe your problem clearly and politely. You

could say, "Hello, I am having trouble logging into my account. Could you

assist me, please?" If you are using a self-service kiosk at a store or a

ticket machine and do not understand how it works, you could ask a nearby worker,

"Excuse me, could you show me how to use this

machine?" Being able to ask for assistance with technology is becoming

more important as many services move online. Another useful skill is learning

how to ask for assistance in a group setting. Sometimes you may need help

when you are in a meeting, a classroom, or a social gathering. In these

situations, it is important to be respectful and wait for the right moment

to ask. For example, in a classroom, you could raise your hand and say, "I have a

question." Could you help me understand this part, please? In a meeting, you

might wait until there is a pause and then ask, "Could you clarify that point,

please?" Being respectful of the group and asking

your question clearly helps you get the help you need without interrupting

others. Asking for assistance is an essential life skill that helps you

navigate different situations with confidence.

Whether you are asking for directions, seeking help with a problem, or

requesting clarification, using polite and clear language makes communication

easier. Remember to be patient, respectful, and grateful when others

assist you. Practicing these skills in everyday situations will improve your

ability to ask for help effectively. Over time, you will become more

comfortable asking for assistance and offering help to others, making your

interactions smoother and more positive. The English Pod audio review.

Listen to the meaning, then say the vocabulary word.

>> Money. >> Resources.

>> Not enough people to do the job. >> Understaffed.

>> It's not a good time now. >> The timing is just not right.

>> Remove pressure or stress. weight off my shoulders.

>> Help. >> Give me a hand.

>> It's okay. >> That sounds reasonable.

>> Hire recruit.

>> Working too much. >> Overworked.

Not enough people to do the job. >> Short staffed.

>> Reduce spending. >> Cut costs.

>> Having too many employees. >> Overstaffed.

Let's try that faster. >> Working too much.

>> Overworked. Remove pressure or stress.

>> Weight off my shoulders. >> Having too many employees.

>> Overstaffed. >> Reduce spending.

>> Cut costs. >> Hire.

>> Recruit >> money.

>> Resources. It's okay.

>> That sounds reasonable. >> Not enough people to do the job.

>> Understaffed. >> Not enough people to do the job.

>> Short staffed. >> Help.

>> Give me a hand. >> It's not a good time now.

The timing is just not right. Now say the word and hear it in a

sentence. Resources.

We would like to use more resources to increase our sale.

Resources. We don't have enough resources to start

a new project. resources.

>> Intel has a lot of resources for research and development.

>> Understaffed. >> Hospitals in poor regions of Africa are

understaffed. Understaffed.

I did overtime last week because the company is understaffed.

>> Understaffed. >> The factory is producing less than usual

because it's understaffed. >> The timing is just not right.

The timing is just not right. The timing is just not right for us to

have a baby. >> The timing is just not right.

>> I want to buy a car, but the timing is just not right.

>> Weight off my shoulders. Could you help me plan the party? That

would really take some of the weight off my shoulders.

weight off my shoulders. >> Finishing that project was a big weight

off my shoulder. >> Weight off my shoulders.

>> Winning the lottery took a great weight off my shoulders.

Give me a hand. >> Can you give me a hand with these boxes?

Give me a hand, >> Neil. I'll need you to give me a hand

with the sales report. >> Give me a hand.

>> Here, let me give you a hand with your suitcase.

Paying $30 for new shoes sounds reasonable.

Does that sound reasonable to you?